Lost installation details or serial number

posted in: Licences, Support | 0

[faq] [faqitem question=”I have lost my email containing the installation details. Can you replace them?”]The replacement cost for locating and re-sending you download details is £5.00. Proof of original purchase is required. We may need to know where you purchased the … Continued

Broken Licence

posted in: Errors, Licences, Support | 0

Error Message: Your license to use this product has become temporarily broken if you wish to continue to use this product then the license must first be repaired. Causes & Solutions Once activated your software should run for the life … Continued

Insufficient Credits

posted in: Errors, Licences, Support | 0

Error Message: Error: Your account either has insufficient credits to proceed, or is suspended. Please contact your representative. Causes & Solutions You have entered your activation code via the online process correctly however the database has recognised that you have … Continued