A valid Request code will always be 20 digits long (5 blocks of 4 numbers/letters).
A valid Repair code will always be 28 digits long (7 blocks of 4 numbers on 2 lines).
Anything else is a false reading or comes from an interrupted Internet activation.
Follow the following process to ensure you obtain a valid code – Return to your PC desktop and double click the shortcut icon for your product/resource to start the activation process from the beginning – Select Manual Activation. This time the Request / Repair code will be 20 or 28 digits.