Broken Licence

posted in: Errors, Licences, Support | 0

Error Message: Your license to use this product has become temporarily broken if you wish to continue to use this product then the license must first be repaired. Causes & Solutions Once activated your software should run for the life … Continued

Activation code not found

posted in: Activation, Errors, Support | 0

Error Message: Error: The Activation code you provided was not found in our database. Please try again. Causes & Solutions You have entered your activation code via the online process however you may have entered your code incorrectly – Please … Continued

Insufficient Credits

posted in: Errors, Licences, Support | 0

Error Message: Error: Your account either has insufficient credits to proceed, or is suspended. Please contact your representative. Causes & Solutions You have entered your activation code via the online process correctly however the database has recognised that you have … Continued

Not a valid Response Code

posted in: Activation, Errors, Support | 0

Error Message: You have not entered a valid Response Code. Please verify that you have correctly entered the response code and try again. Causes & Solutions A Response code must have only 20 digits (5 blocks of 4 numbers/letters). If … Continued

Licence Transfer

posted in: Support | 0

[faq] [faqitem question=”I have got a new PC and want to install my software”]You need to purchase a Re-activation credit. This provides you with access to the software on your new PC and free lifetime technical support.[/faqitem] [/faq]

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